I don't like the item I've bought , who pays for the return postage? Customer Service 08 February 2018 12:35 Updated Unfortunately, if you simply do not like your purchase, you will need to return the item at your own expense. Related articles Can I return an online order to the Dublin store? How do I return an online purchase? When will I be refunded for my return? Why can I not return safety equipment? Can I return an item I have purchased on-line?