I don't like the item I've bought , who pays for the return postage? Customer Service 04 September 2017 19:57 Updated Unfortunately, if you simply do not like your purchase, you will need to return the item at your own expense. Related articles When will I be refunded for my return? Can I return an online order to the Dublin store? How do I return an online purchase? Can I return an item I have purchased on-line? Why can I not return safety equipment?