If you contact our customer services team using our contact form and quote the details below. Our agents will be able to order a new card for you. Unfortunately we're not able to issue replacement cards on the same number, so your new card will have a different number. however, the new card will be linked to the same account so will show the same registration date and purchase history.
Details we need to issue a new card
The email address associated with your Explore More account
Your postal address